If you have questions about custom designs, bulk orders for groups or stores, attendance at events or anything else not covered in our Frequently Asked Questions page please contact us using the form below.

Frequently Asked Questions

All Rolled Up
Vernon Mill Third Floor B7U3
Mersey St Stockport

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Delivery charges are shown alongside your order in the Basket. Before you commit to your purchase, you have the option to check all the delivery options and choose the one that suits your needs.

Which payment methods are accepted in the Online Shop?

You can use Visa, MasterCard, Discover, or American Express cards that have a registered billing address to make PayPal payments.

Another fast and easy option is paying with your bank account. Many PayPal members choose to pay with their bank accounts because it’s a convenient way to keep their spending under control.

How long will delivery take?

We look to send In Stock items ordered out within 48 hours, Monday to Friday of receipt of payment. In the event that we are at a Convention it may take a few days longer, but you can contact us in advance to check on this.

We post out using various Royal Mail options so you can choose the speed of delivery you want. You can also purchase, ‘click and collect’ free from our Stockport Store.

Transit times will vary depending on postage option chosen and destination. We ship nationally as well as internationally so please check the Royal Mail website for delvery times to your destination.

How secure is shopping in the Online Shop? Is my data protected?

Payment processing occurs through PayPal’s secure servers Our webstore is also run on an independent secure server, so you can be assured your information is not compromised.

What exactly happens after ordering?

We process the order by hand, fulfilling from our available stock.
If you have a problem with your order, please go to the Frequently Asked Questions. and see if your answer is there. You can always contact us at anytime through our web contact form

I have a question, but it isn't one of these options.

We have more questions covered in our main Frequently Asked Questions. Otherwise, you can use the Contact form on the right.

Send us an email