Frequently Asked Questions

1 - What is it?

What is an All Rolled Up?

The All Rolled Up, or ARU, was designed as a dice bag and gaming accessory, and is handmade in the United Kingdom. The ARU offers an innovative, flexible and all-in-one solution for bringing your gaming to the table. A game roll that combines pocket, pen tidy and dicebag into a single accessory – so that when you’re All Rolled Up you’re ready to game. But, it’s not just for gamers… All Rolled Up can carry dice, eraser, index cards, sticky notes, beads, writing gear, drawing kit, boardgame components, trading cards, wargame miniatures, stationery, make-up and more. No need to worry about forgetting anything – All Rolled Up has everything you need to be a prepared player or GM. You can see examples of the capacity of All Rolled Up as a dice bag and gaming hold-all on our YouTube channel.

How many dice does this sucker hold?

You can comfortably fit more than one hundred 16mm d6 dice inside the dice pouch. The pouch also has a flattened bottom, due to its box construction, that means it will stand up and allow easy access to the dice, counters and other items inside when in use at the gaming table.

How big is an All Rolled Up?

The ARU measures approximately 40cm wide by 20cm across, with a 10cm deep dice bag secured with a velcro strip sewn across the whole of the bag and flap. The dice bag doesn’t only hold dice – it can hold playing cards, sleeved trading cards, miniatures, beads, counters and other gaming accessories. The fabric is lined and machine stitched. The interior has a pocket, a little over 10cm across with a capacity of 9.5cm by 12cm – sufficient to hold about 60 index cards (7.5cm by 12.5cm) or an unsleeved pack of 60 trading cards. The interior also features a multi-purpose holder for pens, pencils, Sharpies, dry/wet wipe markers, etc. with variable capacity mini-pockets, 12cm deep and between 2cm to 4cm in width. The ARU also includes a loop, suitable for looping a belt through or securing a carabiner to allow you to attach to something else, like a bag, satchel or rucksack. The side of the ARU has 35cm ties to secure the game roll when rolled up.

What's the difference between the different types of ARU?

To be clear, all ARU have been made with selected fabrics obtained from a variety of sources worldwide. In some instances, the combination of fabrics that make up the coordinated interior and exterior involves more material than the standard ARU design. Alternatively, we may create special ARU with extra features – like the Chalk or Map ARU – that involve a much higher cost to produce. Both of these – special fabrics or extras – make for an ARU of a different status, attracting a higher base retail price. Occasionally, we may also source the last of a specific fabric, often creating a one-off design we will not have the material to recreate. In this instance, we will clearly signpost the unique nature of the product, and this may attract a premium price also. The grading of Bronze – Silver – Gold – Platinum means nothing more than the use of numerous, unusual or scarce pieces of fabric in the construction of the game roll. You might find a Bronze ARU made up from a single colour of fabric throughout, while a Gold ARU uses three different patterns of fabric and a Platinum ARU might use faux leather or Harris Tweed. The attention to detail, craftspersonship and careful quality control never changes; just the variety and range of material and decoration.

Will my All Rolled Up look exactly like the picture?

No. Well… quite probably no. We handcraft every All Rolled Up game roll and dice bag from material often cut from pieces of larger material, some with quite expansive or complex patterns. As a result, you may find that the piece of fabric used to make your ARU will come from a part of the greater pattern, offset from, and thus different to, that pictured. This very fact means that the ARU you buy will be a one-of-a-kind, unique to you.

Why do we use white Velcro?

In the first couple of months, we had supplies of white and black Velcro and switched which we used to suit the colour or design of the All Rolled Up. However, from August 2013, we have discovered Velcro have discontinued the black snag-free tape that we have been using in the ARU design, forcing us to switch solely to the white variety. As you can’t see the Velcro when you have the ARU secured and the dice bag closed, we do not believe this represents a major issue. However, we have every intention to source an alternative, if possible, to maintain the sort of appearance and colour-matching we want from our product. As and when we find a suitable, durable and reliable alternative, we will update this FAQ.

2 - Shopping

What does the Status mean?

If you can order something right now, it shows as In Stock. If we’re working on it and the item should be available soon, it shows as Preparing. If the item was a commission piece (and therefore not available general purchase, but just so you can see some of the special items we create), it shows as One of a Kind. We don’t do Made to Order anymore. If something is Out of Stock, it won’t be visible. We recommend that you clear your browser cache before shopping, as if you have visit the site recently your browser might show the old page you saw instead of the current one.

How long does it take to fulfil an order?

We look to send In Stock items ordered out within a week (7 calendar days) of receipt, but it can take up to three weeks (21 calendar days) where you include any Made to Order items. We will always provide an estimate for fulfilment when you make your order, but keep this period in mind when planning ahead for events, gifts, etc. If we have your choice of All Rolled Up in stock, it could go out within 24 hours. Indeed, if you make the order for an In Stock item before 12 noon (UK time) on a weekday, we can ship same day, following receipt of payment. However, we can’t begin processing your order until we receive payment from you – so, if you delay in making payment processing cannot begin until completion. If we have had to order fabric or complete a Custom Design, it will take considerably longer – and if delay seems likely we will appraise you of the situation. However long it takes to produce your ARU, once we mail it the time to deliver depends solely on the postal service and we cannot make any guarantees or promises about the speed of the service they offer!

How do I buy or redeem a Gift Certificate?

When you order a Gift Certificate from the Shop, indicate the amount you wish to gift and add the Certificate to your basket. On completion and successful payment of your transaction, we will contact you to organise provision of the purchased Gift Certificate. We can provide a physical or electronic copy of the Gift Certificate – or both, if you wish. The Certificate will include a unique CODE that can be used as part of a full or partial transaction in our Shop. If you want to gift someone sufficient credit to cover an All Rolled Up and postage, you should calculate and purchase accordingly. A Gift Certificate can be used to make a full or partial purchase from the All Rolled Up web site. Value of the Certificate can be used to cover any All Rolled Up, accessory, badge and/or postage (not gift certificates). The amount will be applied to the total and, where applicable, the balance paid separately. We will maintain record of credit remaining on a certificate if not used in full to make a purchase, but we can make no refund remaining credit. When using a Gift Certificate, please order as normal, but enter the unique CODE in the field where it says ‘Where did you hear about All Rolled Up?

3 - Custom Orders

Can I have something custom made?

Updated 24 June 2016: We will consider any proposals for a customised design and suggest you get in touch with us directly, via the Contact button, to discuss the details. All custom orders attract a standard, flat charge of £10 design and consultation fee in addition to the cost of the final product. We will consider custom fabrics, customised badging and other options, and we will agree a price per ARU based on your specific requirements. We will work with you to complete the ARU to the agreed specification. Custom ARU are an exception to our standard return policy. They cannot be returned.

What fabric do I need to get my own custom ARU made?

In terms of the amount of material, you need 1.5 Fat Quarters, in total, to make up an All Rolled Up dice bag and gaming roll. You need 0.5 FQ each for the outside, the liner, and the pockets inside. This assumes you want an ARU with exterior and dice bag in one material, internal lining in contrasting colour and, potentially, pockets in something eye-catching, but complimentary. If you get a Fat Quarter for each material, there would be enough to make TWO All Rolled Up in total. Many online fabric stores only sell Fat Quarters as the smallest quantity – so you might consider ordering one for yourself and another as a gift. You should contact us directly to discuss the sort of fabric required – i.e. the quality and thickness of the marterial, and discuss the specifics of your order. It would be beneficial to provide us with a web link to any fabrics you’re thinking about using for reference and advice.

4 - Care Guide

How do I care for my Dice Tray?

All Roll Up Dice Trays are either made from premium 100% wool felt and imitation leather or neoprene. Folded the felt tray will progressively develop a crease, but this should not impede your dice rolling. If the fold in your felt tray gets too bumpy, fear not; you can easily remedy the crease with an iron on a warm setting. If your iron has the option, set it to Wool (with steam switched off). At that setting, you can iron directly on the felt (avoiding the plastic snaps, as they may melt). Press down gently but firmly, with a constant pressure, until the crease disappears. If you feel a sense of caution then place a 100% cotton cloth over the felt – like a hanky or neckerchief. Never iron on the vinyl (faux leather) side – even a warm iron may leave a permanent mark. Never iron your neoprene dice tray – which shouldn’t crease at all!

How do I care for my ARU?

You can machine wash your ARU in a cold, gentle wash or, alternatively, wash it by hand. As many of the fabrics used to construct the ARU contain 100% cotton, you should never tumble-dry or it will shrink. After washing, drip dry, hang outside or put somewhere to dry off naturally. If you experience a spill or stain on a limited area of the ARU, you may wish to try hand washing just that part rather than subjecting the whole roll to a wash. Ideally, avoid bringing your ARU into contact with liquids and anything that might stain, to avoid the need for washing to begin with. If we sell an All Rolled Up we know will not wash well, we will make it clear against any description of the product.

How do I care for my Chalk?

The Chalk Deluxe All Rolled Up uses a material called Chalk Cloth. You can wash it like any other ARU, but it will require additional attention to keep in tip-top condition. You can clean the chalk cloth with a duster or a dry piece of paper towel, like a chalkboard, without complication. Cleaning in a washing machine or with a mild non-bleach surface cleaner will give the surface a thorough clean, but you will need to prime it afterwards. Priming the chalk cloth creates a very fine film of chalk across the surface of the material that makes it easier to mark the surface. All you have to do is rub the side of a stick of chalk across the surface, vertically then horizontally, to cover the whole surface. Then wipe it clean with a duster or dry paper towel, and repeat the process. We strongly recommend that you purchase a good quality chalk to use with the cloth. Some chalks may contain additives or bulking materials that might scratch or scrape the surface of the chalk cloth. We do not recommend chalk pencils or liquid chalk – and you choose to use anything other than plain sticks of chalk at your own risk.

How do I repair the badge on my ARU?

Some ARU have decorative fabric transfers. We strongly recommend that you hand wash ARU with transfers or use a cool machine wash. If you find the transfer teasing up around the edges, you can re-adhere the loose bits with a warm iron. First of all, flatten down the edges. Then, place a thin cloth, like a tea towel, or sheet of silicon baking paper (something that won’t immediately catch fire!) over the transfer and apply slow and firm horizontal and vertical strokes over the transfer area for about a minute. Please note, as a decorative flourish to an ARU, wear and tear and/or loss of the transfer will not be considered under the Returns Policy.

5 - Problems

What's the Return Policy?

We will accept return of product in original unblemished and undamaged condition, at your own expense to return by post. After quality checking we will provide a full refund. We will not accept the return of an ARU damaged, soiled or otherwise abused; we quality check all ARU before posting, and will always send out product in tiptop condition. Should you experience a malfunction in the ARU outside your control – e.g. a loose belt strap or a gap in the sewing – we will gladly repair or replace the item, based on the same quality checking for condition on return. We will also cover the price of postage in this instance.

Why doesn't PayPal let me pay my invoice?

You may only have your local currency setup on your PayPal account. To send GBP/£ you need to add Pound Sterling, so that PayPal can convert your currency correctly. Try this:

  • Logon to PayPal, on the right hand side of the screen you should see a link that says Currency Converter. Click on it.
  • This should bring up a screen that enables you to add currencies. Click the drop down list that says Select a New Currency and pick British Pound.
  • Click on the button that says Add Currency
  • Once you have done this, try to pay the invoice again.

Contact us if you’re still having problems after trying this.

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